Slow Streamyx Speed – Don’t Complain!
If you’ve yet to subscribe to TMNet Streamyx at home or your office and you’re reading this, you found the right article. This article shall bring you through what you might start ranting about in the future.
I got a message from someone on Windows Live Messenger (aka MSN!):
[email protected] says:
Small Favour Needed
Please help me to perform speed test on this URL
Let me know what’s the speed you are getting, Internet connection speed
Eg: TMnet Streamyx, 1 Mbps plan, getting 100 kb/s
This message started me thinking.
I do know of almost 50% of my peers using Streamyx telling me that their Internet speed isn’t of satisfaction. I never ever complained that my Internet is slow. It’s totally fine to have slow Internet, but I need something stable. TMNet has done well with regards to this. *Cheers*
Before you start complaining…
- Read Streamyx’s FAQ! Point #5 states that
“Best effort” describes a service that is provided without any service level assurance.Now you see, what you get is what you should get. Complaining probably won’t improve your Internet. So stop ranting.
- Also read the Fair Use Policy!
We wish to also highlight that as an Internet Service Provider (ISP), TM only provides access to the Internet and does not guarantee content delivery and performance where it is not within the domain of TM as an ISP. In fact, our international traffic management policy is designed to cater for all our customers so they have an optimal surfing experience within the normal limits of Internet usage.
Let me simply explain what you should understand from the above text.
You should understand that you may not get the speed you subscribed and paid for unless you’re surfing www.tm.net.my/www.streamyx.com. I hopeÂ I am right. Please correct me.
Do a speed test before you start calling over to 1300-88-9515/100 and start asking them why your Internet so slow.