It’s alright if you’ve never dine at Pastamania before. After reading this, you might want to try it to see if I’m speaking the truth.

#fail #1 – New Forks and Spoons at Pastamania

You love the design of the utensils, don’t you? Does the fork and spoons remind you of the chicken rice stall at clementi market? I don’t understand why they’re cutting cost to such an extent that they cannot to get those of better quality, like what they previously used (and still using).

fail #2 -Parmesan Cheese powder or Parmesan flour?

Correct me if I’m wrong – Cheese shouldn’t taste like flour. I’m not any specialist at food, but anyone who eats cheese rather often will find the parmesan cheese powder at Pastamania not at all cheesy.

I’ll complain no more about the cheese or they might keep the cheese powder and instead charge you for cheese in future. Ouch.

fail #3 – Bad taste!

Errr, taste is something rather personal, we all know. But my paste tasted like crap. Just tasted like lousy tomato puree with no herbs or whatsoever. Blunt taste. Trust me, they used to be better, alot better.

fail #4 – It’s getting very cramped.

Image taken from pastamania

Pastamania (above: Causeway point) no longer looks like the picture above. They’ve changed most (if not all) their tables to smaller rectangular tables. The whole place became very cramped and packed. Staffs that are of bigger size really have to say excuse me everytime they walk pass. So, those of you with big bags, leave it at home or put it on your lap.

fail #5 – Clearing your plates immediately.

You consider this good service? They pass you a big menu, tell you to order at the cashier, serve you with your food within minutes, you finish your food fast, they clear it and it just means you have to go. I actually missed out that the staff will always ask: “can I clear this?” – but will you say no if you’re done?

Be positive, think of it as decluttering your table for your desserts. Yah, right.

Here’s another rant by Shirley - Read (Titled: Sucks la~).

With my bad English, I shall summarize what she wrote:

It’s written that she ordered chicken conolloni (I think it’s Chicken Cannelloni) and was quite tasty. She was half way through and that was when she noticed a strand of hair in the cheese.

When she called for the staff, the working staff brought the plate of pasta to her supervisor and came back to her for advise (if she wants it replaced or void). No one apologized.

The bad service really disappointed her. The bad meal really spoilt her day.

Let’s analyze Spageddies:

Quote:
“The staff at Spageddies have been recruited and trained with one objective in mind – pleasing our guests. The staff are trained under a program called “Servizio Favoloso” which allows us to tailor our service to the needs of each individual guest. We are committed to providing attentive and friendly service that is perfect accompaniment to any meal. ”
Source: http://www.spageddies.com.sg/webtop/restaurant.phtml

Spageddies wrote on their website that they train their staffs, but I (we) don’t see the training applied.

For the overpriced Pasta, we expect good/better service provided. If not, any hawker selling pasta would just be good. That’s the difference.

To Spageddiesâ„¢: I think Shirley deserves an apology for the bad service.