By Felix Ker on August 18, 2009

Since I do not need this software, I’m going to give it away to anyone that wants or need it. I’m that nice since I don’t see why I should be wasting this piece of good software around.

This is not a paid post. I got this piece of software from BAK2u through a contest. And, I only got ONE to give away for now. I do have a spare license for the Windows version, which I might give away along with this if the response is decent.

You will most likely need this if you are afraid of losing your mobile, bring your laptop around often or you travel often and there’s likely risk of losing your gadgets.


What can the software do:

  • Protect your confidential information due to theft or loss.
  • Backup your info, on-the-air! (Address book, tasks, notes, calendar)
  • Importantly, track your hardware. You can get to know where your kids are if you install this on their mobile. There are many people who got back their gadgets after losing them.

Versions available:

  • Windows Mobile
  • Symbian
  • Blackberry
  • Macintosh
  • Windows

NOTE: You can only choose one from the above available versions above.

How to participate?
I’m only asking that you drop me an email or get me via the contact form. I will contact you if you’ve won. There’s no hidden charges. Totally free. Good luck.

P.S. Inspired by DK.

By Felix Ker on December 17, 2008

This is the 5th day I couldn’t connect to the Internet on a 3G connection. Terribly disappointing.

I seriously wonder if I’m the only person complaining about this problem. If not, why do they sound as if they don’t know what’s going on. Or maybe they’re trying to hide the problem and make it sound as if there’s no problem and its just your fault. Whatever.

I called up SingTel customer support. Pressed 1 for English, Keyed in my number 9XXXXXXX followed by #. Then pressed 0 to speak to Customer Service, and pressed 3 for other matters. This is how familiar I am now. Learn it. Next, when someone picks up and says who he/she is, you need to tell him or her your problem, identify yourself (owner of the line & IC number). How hard can this be? “Ok Mr So and so, thanks for verifying.”

Now you describe your problem. I couldn’t connect to my Broadband on Mobile. I could get the 3G Signal, but just its stated connection failed. Without fail, if this is the first time you’re calling regarding this, they will tell you to do a restart of your USB modem when you know obviously the problem doesn’t lie there.

Improvement #1: Customer Service offers need a much more flexible guidance book in front of them.

After that, they explain that for Broadband on Mobile, it’s actually on Shared bandwidth, thus you may be experiencing lag. Yes we all know. But I paid for nothing?

Improvement #2: Don’t oversell.

But again, that isn’t my problem. I cannot even connect in. Damn. Changing the APN won’t help too. Lastly the officer told me to switch to a GSM network (without 3G) – NarrowBand on Mobile.

Good job done: You found me a way to get onto the Internet which I cannot even load my Gmail.

I am making a guess. Did the problem just happened because you’re having some network or hardware failure which you cannot fix in time and thus you’re trying hide and not let us know?

Improvement #3: I don’t know, but I hope when you got a problem, at least let us know. We can be really considerate since we know it isn’t permanent.

If not, please unsubscribe me from this service and waive all the rest of my fees. I am not going to pay any penalty since I didn’t enjoy the service at all. I didn’t even utilise it to any extent!

Improvement #4: Don’t let us pay for nothing, especially when you got a service downtime, go by some SLA that waives our fees for the day or week. Learn it from some web hosting companies. In fact, they provide 100x better service.

Now, proposals to hire me go to my e-mailbox (felix[at]ker.sg). I should be able to help you improve. At least I think from a client’s perspective.

Improvement #5: I don’t sleep at 12am. And I always encounter problems after 12am. You need a team on too. Don’t tell me you are trying to cut costs too? 12-8am is another shift. Make more jobs. The government will love you more.

Now good night.

By Felix Ker on October 16, 2008

Before I start on this entry, I wish to say that this is my personal experience for the past few months using this service.

Introduction

I am staying at a rented room with my sister and thus we thought that we’re not going to register for wired Internet. Instead, we should just get SingTel’s Mobile Broadband (Mobile 1000).

Someday, some months back, we went down to SingTel at Bugis. Wow, when you sign a two year plan, you get the HSDPA modem (Huawei or Samsung) free. Free registration. Blah blah. We always love promotions, right? And so we signed up (Yes, 24 months contract).

First two months

First two months was ok. Decent bandwidth that I can get. I mean, pages don’t take very long to load. The latency is not that bad.

Now

  1. MSN cannot connect. This is crap. Totally unacceptable.
  2. Tibia (MMORPG) lags like hell. I logged in and tried to walk. I couldn’t even walk at all. I would lag for the next 60 seconds and get booted off for no packets sent/received. Damn it. You shall pay for what I paid CIP Soft.
  3. Websites don’t load at all. Not even SingTel.com. Don’t even think about browsing facebook.com.
  4. Emails not readable/reply-able. I cannot even get on the Internet smoothly, how can I read and reply my emails smoothly?
  5. Think I can blog?

What can I do?

  1. Get home, rest, shower and do face mask. After so much stress and sleeping late because the Internet tends to be not so bad after 12am.
  2. I called SingTel 3 times in 2 weeks. I am still not getting any reply from their technical team regarding this shit.
  3. Watch Hot Shot (篮球火). It entertained me for 1 hour.

Screw SingTel. I’m just bored. Internet sucks and I can’t do much.

SingTel, I want..

  1. Waiver for my Internet bill for the past 2 months and current. (I paid them already, thinking it will improve)
  2. Termination of contract.
  3. Compensate me for my time (having to sleep late to use Internet)
  4. Compensate me for my loss in not being able to get onto Tibia. You’re going to pay for my premium account.

If you’re using SingTel Broadband on Mobile..

I’d like to know how’s your Internet. Comments please.